E-commerce companies and financial institutions dispatch millions of articles and crucial communications daily. In the ensuing flurry of activity, businesses continuously strive for smoother deliveries while customers anticipate timely and smooth arrivals. Seshaasai enhances and streamlines these complexities. eTaTrak integrates your entire supply chain and logistics into your core systems and provides a seamless article delivery service, thus empowering your businesses with visibility of the article journey. This strengthens the supply chain as you never lose sight of your shipments.
eTaTrak becomes the backbone of your entire operational process, coordinating a vast system of dynamic moving parts and ensuring timely and precise deliveries. This is continual service improvement (CSI) for your logistics. Some might envision this as the future of supply chain management, yet with eTaTrak, it's very much the here and now - with every product journey just a click away.
Using custom APIs, eTaTrak acts as the perfect bridge between production partners, delivery allies, and customers, creating a symphony of streamlined operations. With direct core system integrations, even for offline data exchange-reliant partners, it ensures fluid data flow without any human intervention or delays. It also provides billing assistance - so all your supply chain data is in one place.
With eTaTrak, every order, every agent, and even the movement and status of crucial and confidential soft deliverables are monitored in real-time. This ensures that no detail, however minute, slips through.
eTaTrak is as much about collaboration as about management. Its built-in mechanisms handle vendor onboarding, billing, penalties, rewards, overcharge prevention and more to cultivate productive vendor relationships.
eTaTrak maintains comprehensive metadata of every piece of communication you send to every single customer, including all digital deliverables such as email, WhatsApp, and SMS messages. This lets you keep track of all secure communications so you can refer to them whenever you or your customers require.
eTaTrak meticulously configures each product's delivery stages, ensuring optimal service for diverse product lines and priority customers, down to the last mile. This leads to improved and predictable ETAs. It also provides effective delivery in remote areas through our collaborative partnerships with leading Indian courier companies and IndiaPost.
Using custom APIs, eTaTrak acts as the perfect bridge between production partners, delivery allies, and customers, creating a symphony of streamlined operations. With direct core system integrations, even for offline data exchange-reliant partners, it ensures fluid data flow without any human intervention or delays. It also provides billing assistance - so all your supply chain data is in one place.
With eTaTrak, every order, every agent, and even the movement and status of crucial and confidential soft deliverables are monitored in real-time. This ensures that no detail, however minute, slips through.
eTaTrak is as much about collaboration as about management. Its built-in mechanisms handle vendor onboarding, billing, penalties, rewards, overcharge prevention and more to cultivate productive vendor relationships.
eTaTrak maintains comprehensive metadata of every piece of communication you send to every single customer, including all digital deliverables such as email, WhatsApp, and SMS messages. This lets you keep track of all secure communications so you can refer to them whenever you or your customers require.
eTaTrak meticulously configures each product's delivery stages, ensuring optimal service for diverse product lines and priority customers, down to the last mile. This leads to improved and predictable ETAs. It also provides effective delivery in remote areas through our collaborative partnerships with leading Indian courier companies and IndiaPost.
A bank’s customer support was flooded with anxious calls from its customers about the status of their deliveries; information that was unavailable instantly. Following the implementation of eTaTrak, all pertinent information became visible to the customer support executives and the last mile customers, simultaneously, in real-time. The number of delivery-related calls reduced drastically, length of calls reduced by more than half, and customer satisfaction soared.
Seshaasai specialises in using technology to solve business problems. We provide tailor-made solutions for BFSI, retail, manufacturing, supply chain, government, renewable energy and more.
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