Your need to engage with your customers is essential. By making each piece of communication personalised, interactive, and optimised for campaigns and customer journeys, you have the potential to increase revenue and build brand advocacy through them.
Seshaasai offers an array of products including statements, policy documents and bills; for financial services, utilities, retail and more. These are powered by our communication management platform RUBIC, which integrates with your systems to generate personalised and secure communications at scale.
Further, these are sent to your customers with short turnarounds and full traceability until the last-mile with our supply chain tracking system, eTaTrak.
We have the daily capacity to generate millions of digital and printed statements. Our swift production is matched by our stringent data security - our end-to-end data encryption exceeds regulatory standards. Statements can be further aesthetically enhanced as per your brand guidelines by our in-house design studio. Digital statements have immense scope for interactivity including CTA buttons, QR-enabled payments, password protection, and personalised transpromo offers. For print statements, we offer end-to-end fulfilment from generation to franking, to dispatch.
For decades, Seshaasai has been a trusted ally to insurance organisations, facilitating the generation of myriad policy documents. We streamline diverse data inputs and formats to create large numbers of customised, time-sensitive, and interactive insurance policies in predefined templates, with stringent data security. These are then also delivered to end customers through their preferred channel, be it print or digital, through our seamless mechanism that supports simultaneous delivery across channels.
Consistent communication through circulars, status updates, and monthly reports is paramount to keep customers in the loop. True effectiveness in communication arises not just from its frequency but also its personalisation, catering to customers via their preferred channels. We seamlessly convert encrypted customer data into tailored communication formats, always prioritising data security and innovation. With an omnichannel approach, our solutions ensure a unified brand experience, making the communication process both consistent and adaptive to individual needs.
Despite our entrenchment in the digital age, direct mail remains a vital touchpoint for customer engagement. With facilities strategically positioned across various key locations, Seshaasai spans the length and breadth of the country, catering to a diverse clientele. We facilitate the creation, personalisation and delivery of an array of marketing materials.
For the Utilities sector, every bill presents a golden opportunity to foster and enhance customer loyalty. By integrating special offers, tailored price plans, and cross-product discounts, businesses can deepen customer interactions and engagement. We collaborate closely with utility providers, producing bespoke bill statements for print and digital delivery that are reflective of each customer's service consumption. Through careful data processing, we give our customers invaluable insights into the varied behaviours of their customer base and curate unique plans aligned with individual customer behaviours through targeted communication strategies.
Seshaasai offers speed and security throughout the instantaneous generation of green PINs for banks and financial institutions. This paperless solution lets customers securely generate their PIN electronically through multiple delivery channels, thus saving paper and negating the need to visit a branch.
Customer loyalty is paramount, and we transcend traditional engagement methods to offer loyalty cards and holistic loyalty program solutions tailored to your business needs. By seamlessly integrating your existing point-of-sale system with our advanced customer communication management platform, we equip businesses with invaluable insights into their customer base. This paves the way for crafting impactful campaigns, custom discounts, and offers that resonate.
Seshaasai specialises in using technology to solve business problems. We provide tailor-made solutions for BFSI, retail, manufacturing, supply chain, government, renewable energy and more.
Do leave your details and our team will get back to you shortly.
